INNOVATION THAT FEELS HUMAN
Effortless. Connected. Streamlined.
At the heart of roverIQ™ is Ava, a high-touch AI voice agent who understands the nuance of guest service. Ava speaks the language of hospitality, checking availability, making room reservations, leveraging upsells, modifying existing bookings, and managing cancellations with ease. She handles the entirety of front desk calls, allowing your team to focus on what matters most: the human connection.
Unlike generic AI assistants, Ava isn’t another chatbot. She has been trained to understand the real rhythms of hotel operations, syncing effortlessly with StayNTouch® in real time to manage guest interactions from first inquiry to final goodbye.
Ava, powered by roverIQ™, the voice of intelligent hospitality.
01
Seamless Integration
Effortlessly connected to StayNTouch®, Ava works within your existing system to handle every front desk function in real time. From guest inquiries to providing real-time information, her integration ensures accuracy, efficiency, and total operational harmony.
02
Intelligent Automation
Ava handles every call with precision and warmth. She checks availability, books rooms, modifies reservations, manages cancellations, and leverages upsells — all without missing a beat. Intelligent automation designed to deliver human-level service, 24/7.
03
Empowering Your Team
By managing the entirety of front desk calls, Ava frees your staff to focus on what truly matters — the human connection. With repetitive tasks off their plates, your team can deliver more personalized, meaningful experiences to every guest.
04
Designed for Hospitality
Built exclusively for hotels using StayNTouch®, Ava embodies the essence of modern hospitality. Thoughtful, intuitive, and endlessly reliable, she transforms technology into a natural extension of your guest experience.
Ava Delivers the Guest Experience You’ve Always Imagined
A Guest Calls — Ava Welcomes Them with Effortless Grace
The moment a guest reaches out, Ava answers with warm, polished hospitality. Her tone is refined, intuitive, and uniquely tailored to your property—offering a seamless first impression that mirrors the attentiveness of a luxury concierge.
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Ava Curates the Entire Booking Journey
From sharing availability to describing your rooms, suites, and bespoke experiences, Ava guides each guest with thoughtful precision. She anticipates needs, offers tailored recommendations, and gracefully leads travelers through the full booking process—all with the ease and elegance of a seasoned reservations expert.
A Seamless Hand-Off into StayNTouch
Once the booking is complete, Ava quietly orchestrates the backend. She creates the reservation directly within StayNTouch, ensuring accuracy and immediacy. A confirmation is triggered instantly, ensuring the guest receives accurate, real-time details without the team lifting a finger.
Ava Handles the Details.
Your Team Delivers the Human Touch.
ABOUT US
At roverIQ™, we believe technology should enhance, not replace, the art of hospitality. We’re not just streamlining hotel operations; we’re shaping the future of hospitality, one conversation at a time.
The future of hospitality has a voice. Press play to hear Ava.
ALWAYS CONNECTED
Two-factor
Security starts with access control. roverIQ™ employs two-factor authentication for all user logins.
Data encryption
Your guests’ privacy is our priority. roverIQ™ protects every interaction with enterprise-grade, end-to-end encryption.
Real-time alerts
Ava doesn’t just respond — she learns. Through roverIQ’s™ analytics dashboard, hotels gain real-time insights into guest inquiries.
Introducing Ava —Your 24/7 Guest Services Expert.
