Terms & Conditions

1. Acceptance & Clickwrap Consent
These Terms & Conditions (“Terms”) govern your access to and use of the roverIQ™ website, platform, software, artificial intelligence services, and related offerings (collectively, the “Services”). roverIQ™ is a trademark of roverIQ, Inc., a California corporation (“roverIQ, Inc.,” “roverIQ™,” “we,” “us,” or “our”). By accessing, browsing, registering for, or using the Services, including by clicking “Get Started,” “Learn More,” “Contact Us,” or similar affirmative consent mechanisms, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. You further agree to the roverIQ™ Privacy Policy, which is incorporated herein by reference, and to any applicable Subscription Agreement executed between you and roverIQ, Inc. If you do not agree to these Terms, you must not access or use the Services.

2. Relationship to Subscription Agreement
If you have entered into a written Subscription Agreement with roverIQ, Inc., including any applicable order form, that Subscription Agreement governs all commercial, pricing, payment, usage, indemnification, limitation of liability, and service-related terms, and shall control in the event of any conflict with these Terms. These Terms apply in addition to, and not in substitution for, the Subscription Agreement.

3. Permitted Use & Restrictions
You may use the Services solely for lawful internal business purposes and only in accordance with these Terms, the Privacy Policy, and any executed Subscription Agreement. You agree not to misuse the Services, interfere with their operation or security, attempt to reverse engineer or derive source code, develop competing products or services, or use the Services in violation of applicable law or regulation.

4. Privacy, Data & Artificial Intelligence Use
Your use of the Services is subject to the roverIQ™ Privacy Policy, which governs the collection, use, processing, and disclosure of personal information, including information relating to artificial intelligence training and system improvement, SMS communications and TCPA/10DLC compliance, and applicable privacy regimes such as CCPA/CPRA and GDPR. You acknowledge that artificial intelligence outputs are probabilistic in nature and may be inaccurate, incomplete, or misleading, and you agree that you bear sole responsibility for evaluating and validating any outputs before relying on them.

5. SMS Communications
If you voluntarily provide a mobile phone number, you expressly consent to receive marketing, transactional, and informational SMS messages from roverIQ™ at the number provided. Message and data rates may apply, message frequency may vary, and consent is not a condition of purchase. You may opt out at any time by replying STOP, or obtain assistance by replying HELP.

6. Third-Party Services
The Services may integrate with or rely upon third-party platforms, telecommunications carriers, payment processors, property management systems, or other external services. You acknowledge and agree that roverIQ, Inc. does not control such third parties and expressly disclaims all liability for their availability, performance, data handling practices, outages, errors, or failures.

7. Disclaimers
To the maximum extent permitted by law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory. roverIQ, Inc. expressly disclaims any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, uptime, or suitability for any specific business outcome. You acknowledge that roverIQ, Inc. is not responsible for business decisions or actions taken in reliance on artificial intelligence–generated outputs.

8. Limitation of Liability
Except as expressly provided in a written Subscription Agreement, roverIQ, Inc. shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, or business interruption, to the maximum extent permitted under California law.

9. Dispute Resolution, Arbitration & Waivers
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through good-faith informal discussions, followed by mandatory mediation administered by JAMS in San Francisco County, California. If mediation does not resolve the dispute, the matter shall be finally and exclusively resolved by binding arbitration administered by JAMS. You and roverIQ, Inc. expressly waive any right to a jury trial and agree that all disputes must be brought on an individual basis only, and not as part of any class, collective, representative, or Private Attorneys General Act (PAGA) action. These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

10. Termination
roverIQ, Inc. reserves the right to suspend or terminate access to the Services at any time for violation of these Terms, applicable law, or to protect the integrity, security, or operation of the Services. Termination does not relieve you of any payment, indemnification, or other obligations that by their nature are intended to survive termination.

11. Modifications
roverIQ, Inc. may modify these Terms from time to time in its sole discretion. Any updates will be effective upon posting, and your continued use of the Services constitutes acceptance of the modified Terms.

12. Contact Information
For questions regarding these Terms, privacy matters, or legal inquiries, please contact roverIQ, Inc., located at 548 Market Street, Suite 44261, San Francisco, California 94104, by email at hello@roverai.iq.

13. Entire Agreement
These Terms, together with the roverIQ™ Privacy Policy and any executed Subscription Agreement, constitute the entire agreement between you and roverIQ, Inc. regarding the Services and supersede all prior or contemporaneous agreements, communications, or understandings relating to the subject matter hereof.