The Power of Seamless Integration

Seamless by Design

In hospitality, the best technology is the kind you don’t notice. It doesn’t ask your team to change how they work or add steps to already busy workflows. It simply fits—quietly supporting operations in the background.

This philosophy guided how roverIQ™ integrates with StayNTouch®.

Why Integration Matters More Than Features

Hotels don’t struggle because they lack tools. They struggle when those tools don’t speak to one another.

When guest calls are handled outside the PMS, teams are forced into workarounds—manual entry, duplicated effort, and increased risk of error. Even the most capable staff can’t move quickly when systems are fragmented.

A voice solution only delivers real value when it’s connected directly to the heart of hotel operations.

Built Natively for StayNTouch®

roverIQ™ was designed to integrate seamlessly with StayNTouch®, allowing Ava—our AI voice agent—to work directly inside the PMS.

When a guest calls, Ava checks availability, creates reservations, modifies existing bookings, and manages cancellations in real time. There’s no delay, no handoff, and no need for your team to re-enter information later. What happens in the call is reflected immediately in StayNTouch®.

To your staff, it feels invisible. To your guests, it feels effortless.

Supporting Teams, Not Replacing Them

Front desk teams are the face of hospitality. Their time is best spent welcoming guests, solving complex issues, and creating memorable experiences—not managing repetitive phone calls.

By handling routine reservation calls and inquiries, Ava protects your team’s attention and energy. The result is calmer operations, fewer interruptions, and more space for genuine human connection on property.

This is not automation for automation’s sake. It’s technology designed to serve people.

Designed for Real-World Hospitality

Guest conversations aren’t linear. People pause, change dates, ask clarifying questions, and expect to be understood. That’s why Ava was built specifically for hospitality conversations—listening carefully and responding with clarity and intention.

Paired with StayNTouch®, this creates a system that feels cohesive rather than bolted on. Voice becomes part of your operation, not a separate layer to manage.

When Technology Gets Out of the Way

True seamless integration means your team doesn’t have to think about it. Calls are answered. Reservations are handled. Data stays accurate. And hospitality remains human.

At roverIQ™, we believe technology should make space for what matters most. Seamless integration with StayNTouch® is one way we help hotels do exactly that.